Very disappointed of my urban bike. Change LCD screen and controller and work for five minutes ????? Just after 2 years we bought this bike.
I live on Vancouver Island and traveled to the VoltBike location in Vancouver to test-ride their product. I did this twice and purchased the Bravo2 on my second visit. The sales staff were helpful, and the mechanics went beyond to adjust and tune the bikes. The overall experience was excellent. During my visit, several other VoltBike riders came in for warranty and service. They were all happy and loved their bikes. I am now one of these people.
After owning a folding Velec, I bought this gorgeous YUKON. WOW what bike... At stand still it can be tricky to handle the weight, but when moving it's as agile as a fox. Put less air in the tires and it's riding on a cloud. Merci VoltBike for a superb product. Great for BikeCamping.
Luv this bike!! More than I thought, and slot of fun! Makes riding a pedal bike a whole new experience!! 👍 Ron/Whtse, YT
Customer service est fantastic. Shipping on time and super product. Thanks VoltBike.
Very happy with our bikes !
One thing you can improve on is your “ next day shipping “. It is obvious that your company is not able to meet that commitment . It would be best that you commit to a more realistic timeframe for shipping your bikes so as to not cause a lack of confidence in your business . Do better with this aspect of your business and I would have given you 5 stars . So far we have been happy with our bikes and the warranty issues ( fine tuning of rubbing brakes ), have been easy to deal with at our local bike shop and reimbursement of fees has been prompt . So we are very impressed with that ! It was a bit concerning how we would be able to utilized our warranty if need be and we were very happy that our concerns were handled promptly and easy to rectify!
We brought our bike back and they answered our questions instantly didn’t have to take it off the bike rack. I love my bike. It’s fast. It’s great. I would recommend everybody. Sweet ride!!
This is the 3rd Voltbike for our family. Been very pleased with our purchases so far.
This is the second Yukon I’ve purchased and omg got to me in Winnipeg in 5 days. The Bike is awesome and the person that delivered it was awesome. Thank you
Wasn't sure what electric bike to get. Neighbors suggested Volt as they have had theirs for 5 years. Got the bike and love it. Had shipping damage on the free helmet. And they had a new helmet to me in 3 days.
Extremely happy with the shipping, received without a scratch!
Supper easy to assemble!
I was ripping around the neighborhood in minutes, to the Envy of my neighbors! Loads of powder, power, local hills, or no problem whatsoever.
This is our fourth Voltbike purchase. Couldn’t access settings to set clock or adjust any settings. Emailed help desk eight days later they replied. Phoned Voltbike gentleman said he would email a video. No video has shown up to date. Like there products but support is non existent
Last year I did the test ride and this year I finally bought it. I received the bike very quickly. It is 90% assembled so attaching the pedals and handlebar took no time and is easy to do. I would like to see more instructions, either with the bike or online, for Before your first ride. I couldnt figure out if I need to lube the chain or not.
Bike had a little scratch on the frame so I contacted Support/assistance. Jason was very helpful with questions I had about the Before first use of the bike and also for sending me free mirror for the troubles. Thank you Jason! Awesome!
I am new to ebikes and pretty much beginner, but the bike rides smoothly, shifts easy, you I dont really feel the weight of the bike while riding. I love my new bike and would recommend to friends for sure. Price is very reasonable too. I havent put many km on it yet, and only own it for over a month, but I think that I picked the perfect bike for me. Great job Volt bikes!
If you would have delivered to me at my house instead of a trucking depot miles away you would have got 5 stars.