Canada Distribution Center

We are pleaced to anounce that we recently moved to brand new distribution facility in Surrey, BC. This is also our main headquarter where we meet new customers, assemble, test and inspect each bike before shipping. All Canadian orders are shipped from this location. Our Canadian warehouse is also open for local pickup and test rides. We gladly ask if you can please notify us prior to arrival. Our compete shpping address is #106 - 12925 115 Ave, Surrey, BC. We are just behind Tim Hortons. Please click below for local pickup instructions.

USA Shipping Depot

We conveniently ship all US orders from our warehouse located just across the border in Blaine, WA. This way US customers get faster service, no border delays and no duties or taxes. Our Blaine, WA warehouse is also open for local pickup as long as you notify us in advance. However there is no test rides available at this location.

Contact Us

Please check out our help center before you get in touch with our support - your question might already be answered here.
Our Customer Service Agents are available from 9 AM - 5 PM Pacific Time from Monday to Friday. Call us toll-free at 1 (800) 350-4840.
We welcome and value your feedback. You can expect respond within 24 hours.

Write Us
Contact Details

1 (800) 350-4840

Available from 9:00 AM to 6:00 PM PST

We love meeting customers. You could also take a test ride on our range of electric bicycles.

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