Our headquarters, distribution center and showroom are located in Port Coquitlam, BC, Canada. At this location we meet new customers, test and inspect each bike prior to shipping. Our showroom is also open for local pickups and test rides during the regular work hours.
Wearing an approved helmet and signing liability waiver is mandatory when test riding our bikes. If you don't bring your own helmet then you can use one of the VoltBike helmets available at the entrance. Please click on the link for full test ride instructions.
There is no need of appointment to visit our headquarter. Our complete address is 1579 Kingsway Ave Unit 1125, Port Coquitlam, BC, V3C 0H1, Canada. Please click below for local pickup instructions.
- Monday - Friday: 9am - 5:30pm
- Saturday: 10am - 3:00pm
- Sunday: CLOSED
Our new showroom is now fully open and ready to meet the local crowd. At this location you can test ride VoltBike or get your electric bike serviced. Wearing a helmet and signing a liability waiver is mandatory for test riding our electric bikes. You can sign the waiver before your arrival here.
- Monday: 9am - 5:30pm
- Tuesday: 9am - 5:30pm
- Wednesday: 9am - 5:30pm
- Thursday: 9am - 5:30pm
- Friday: 9am - 5:30pm
- Saturday: 9am - 3:30pm
- Sunday: CLOSED
USA Shipping Depot
We conveniently ship all US orders from our warehouse located just across the border in Blaine, WA. This way US customers get faster service, no border delays and no duties or taxes. Our Blaine, WA warehouse is also open for local pickup as long as you notify us in advance. However there is no test rides available at this location. The complete address for the Blaine shipping depot is 250 H Street #263207, Blaine, WA, 98230.
Please check out our help center before you get in touch with our support - your question might already be answered here.
Our Customer Service Agents are available from 9 AM - 6 PM Pacific Time from Monday to Friday. Call us toll-free at 1 (800) 350-4840.
We welcome and value your feedback. You can expect respond within 24 hours.
1 (800) 350-4840
Available from 9:00 AM to 6:00 PM PST
We love meeting customers. You could also take a test ride on our range of electric bicycles.
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