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  • Your bike will arrive about 95% assembled. Unlike other electric bike sellers we do ship our bikes with both wheels attached. The only assembly that may be required is to install the handlebars and pedals, and you are good to go! The whole process should ...
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  • In Vancouver, BC the cost per kWh varies on the time period. A good, round number that is close to the average is 8.91 cents per kWh. A rough average for an electric bike is 36 volts and about 10 Amp-Hours. To calculate the Kilowatt-hours (kWh) of your el...
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  • Our business model is direct to consumer. This means that we skip the traditional style distribution through bike shops and dealerships. We deliver the bike directly to you, skipping the middle man and passing the savings to the end customer. On top of ge...
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  • The short answer is: no, you do not. According to federal law, a bicycle with an electric motor capable of generating up to 500 watts of power (or 750 watts for USA) are able to propel a rider to a speed of up to 20 mph, equipped with fully functioning po...
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  • VoltBike is offering a competitive program that allows our bike owners to make back their investment on their electric bike by simply sharing the experience of riding with others. When you become an VoltBike Ambassador in your area, your contact will a...
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  • We firmly believe that we make the best electric bikes available at the most affordable price. There are many small factors in the construction process that make a large difference in the finished product. Our huge volume of sales gives us enormous feedba...
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  • At VoltBike we are actively looking for rental fleet operators.

    We understand the value which this would bring to our brand and because of that we are offering an aggressive incentive. In addition to the chance to work with an established brand...
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  • If you live close to our distribution center in Blaine, WA then you can pick up your bike instead of getting it shipped. This is usually convenient for residents in the Seattle, WA area. With picking up your bike locally you save the shipping cost of $49 ...
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  • VoltBike maintains 2 distribution centers in order to serve customers in both Canada and the USA. Our main VoltBike Headquarters is located in Surrey, BC Canada and is an impressive 6000 sq ft free standing warehouse facility. The USA distribution center ...
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  • If you live close to our distribution center located in the lower mainland then you can save the shipping cost and pick up your bike fully assembled. Picking up your bike locally saves you the shipping cost of $49 plus you get your bike fully assembled b...
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  • We always strive to deliver a quality product. We build, test and inspect all of our bikes prior to shipping.

    If for some reason the bike is not a good fit for you, we allow returns within a 1 week period. However, we ask you to pay the shippin...
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  • We ship our bikes fully assembled with both wheels attached. Due to the size of the package, we are required to use LTL (Less Than Truckload) carriers. Your bike will be shipped either with Vitran Express or Day & Ross. Shipping cost is just $49 as pa...
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  • All USA orders are shipped through our distribution center in Blaine, WA.

    Our USA warehouse facility is conveniently located in Blaine, WA which is right on the border between the United States and Canada. Due to our main facili...
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  • The way in which we accept payment through our website is that we initially just take a payment AUTHORIZATION to ensure that the funds are there.

    As soon as we are ready to ship the bike we then CAPTURE the payment. In other words, we char...
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  • Surrey, BC Distribution Center
    Our Canadian Headquarters is open 10 am - 5 pm Pacific Standard Time. Monday through Friday.
    Saturday we're open by appointment only. At this location, we usually have several demo bikes on the floor ...
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  • Being direct is one of our core principles, and this is how we are able to deliver such incredible value. Traditional retailers typically have a number of middlemen between the production process and you, the customer. Our obsession with efficiency means ...
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  • Financing PayBright

    VoltBike and PayBright have teamed up to provide interest-free financing on your electric bike.

    Choose PayBright at Checkout

    Apply to our easy online ...
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  • A premium designer of electric bikes...at half the price. We abandon regular distribution methods and deliver bikes directly to customers. We’re proud to build the world’s finest electric bikes – by and for people who love to ride. VoltBike is our own tra...
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  • To download the owner's manual for VoltBike Yukon, Elegant, Mariner and Urban please click here.

    To download the owner's manual for VoltBike Enduro please Read more

  • Cold weather affects performance for all Li-ion batteries regardless of brand or application. You may experience a decrease in range of your bike of up to 50% when you ride at -1 C or lower. Even though all VoltBike batteries are encapsulated in a metal s...
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  • In this video, you going to learn how to adjust the mechanical disc brakes on our VoltBike. At this moment we use mechanical disc brakes Tektro on most of our models. If your VoltBike is using Tektro disc brakes then this video is for you.

    <...
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  • To download the wiring schematics for VoltBike Mariner please click here.

    To download the wiring schematics for VoltBike Yukon please Read more

  • Installing your pedals properly is an important step. Failure to properly install your pedals may result in damage to either your pedal crank or your pedal. Please watch our bike mechanic below with instruction how to do this.



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  • VoltBike electric bikes comes with LCD screen panel which offers many settings to adjust your bike. The settings below are compatible with Yukon 750, Elegant, Bravo and Mariner models. Those setting are already set for optimal performance when you receive...
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  • This video explains how to fix an issue where the LCD screen panel on your bike does not show a speed reading or odometer reading. Since the speed is measured inside the hub, this video explains how to open the motor and fix the problem. This procedure...
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  • Measure the circumference of your head with a tape measure. Place the tape measure slightly above the ear and bring it across the mid forehead completely circling the head about 1 inch above the eyebrows. Take ...
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  • In this video, we are going to show you how to adjust the rear derailleur on your VoltBike. You will learn how to use limiting screws and how to fine-tune your gear shifting system. This technique would work for most of the Shimano rear derailleur on t...
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  • The best chance at recovering a stolen bicycle is having a registered serial number. These numbers are used by law enforcement across the nation. It's always a good idea to keep a record of your bike's serial number.

    The Voltbike Mariner, V...
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  • If you experience consistent grinding noise coming from the rear hub then it's possible that the motor gears need to be replaced. This is a relatively rare issue and if it happens is usually after the first year of ownership. The video below shows how to ...
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  • After some time, it is possible that the folding points on your VoltBike Urban may become loose. It is important to check them on a regular basis and make sure that they are tight and firm. In this video, we going to show you how to adjust the tension ...
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  • In this video, we will show you how to repair your VoltBike Urban if you are experiencing problem where the pedal assist is not working. In many cases this could be fixed by adjusting the pedal assist sensor located on the pedal crank.


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  • The settings below are for the latest VoltBike Urban 2018/2019 edition with S.Widom LCD screen panel. Please note that those settings are not compatible for the previous generations.

    P01:LCD backlight brightness. Default is 2.
    P02:S...
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  • This video will walk you through the steps of replacing a controller on VoltBike Yukon 750. Before you start, make sure that you remove the battery to make sure there is no accidental activation of the motor or any of the electrical components.

    ...
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  • Your VoltBike Yukon 750 comes with feature which cuts the power to the motor once the brake levers are engaged. If there is malfunction at the power cut inhibitors then the bike will immediately loose throttle and pedal assist.

    We did notic...
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  • This is wiring schematic for the VoltBike Yukon 750 (2017 edition). Before you do any repair on your bike, it's always recommended to unplug your battery.

    wiring schemat...                                                    <br>
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